Business/IT Modules
The modules offered by APC for Business and IT Programs are listed alphabetically. All the modules contain competencies described in the ICA99 IT Training Package or in the BSB01 Business Training Package.
Business Modules
Business Accounting
• BSBCMN207A Prepare and process financial/business documents
• BSBCMN308A Maintain financial records
• BSBADM308A Process Payroll
Basic management skills
• BSBCMN312A Support innovation and change
• BSBCMN304A Contribute to personal skill development and learning
• BSBCMN311A Maintain workplace safety (compulsory)
Business Planning
• BSBMGT603A Review and develop business plans
Business Skill Development
• BSBCMN208A Deliver a service to customers
• BSBCMN217A Process customer feedback
• BSBCMN203A Communicate in the Workplace
• BSBCMN209A Provide information to clients
Customer Service
• BSBMKG406A Build client relationships
• BSBCMN409A Promote Products and Services
• BSBCMN410A Coordinate implementation of customer service strategies
Developing The Market
• BSBCMN405A Analyse and present research information
• BSBMKG405A Implement and monitor marketing activities
• BSBMKG407A Make a presentation
Effective Sales Skills
• BSBSLS301A Develop product knowledge
• BSBSLS302A Identify sales prospects
• BSBSLS303A Present a sales solution
Effective workskills
• BSBCMN301A Exercise initiative in a business environment
• BSBCMN302A Organise personal work priorities and development
• BSBFLM303B Contribute to effective workplace relationships
• BSBCMN304A Contribute to personal skill development and learning
Excellence in Leadership
• BSBMGT604A Manage business operations
• BSBMGT605A Provide leadership across the organisation
Financial Reporting
• BSBCMN408A Report on financial activity
• BSBADM 408A Prepare financial reports
International Marketing
• BSBMKG605A Evaluate international marketing opportunities
• BSBMKG606A Manage international marketing programmes
Introduction to the Business Environment
• BSBCMN201A Work effectively in a business environment
• BSBCMN204A Work effectively with others
• BSBCMN206A Process and maintain workplace information
• BSBCMN313A Maintain Environmental Procedures
• BSBCMN211A Participate in workplace safety procedures
Introduction to Marketing Concepts
• BSBMKG401A Profile the market
• BSBMKG403A Analyse market data
Management Accounting
• BSBMGT503A Prepare budgets and financial plans
• BSBMGT504A Manage budgets and financial plans
Marketing Campaigns
• BSBMKG604A Develop and direct marketing campaigns
Marketing Concepts
• BSBMKG502A Establish and adjust the marketing mix
• BSBMKG503A Develop a marketing communications plan
Marketing Management
• BSBMKG505A Review marketing performance
• BSBMGT501A Market services and concepts to internal customers
Marketing Solutions
• BSBMKG504A Implement a marketing solution
• BSBMKG501A Evaluate marketing opportunities
Performance Management
• BSBMGT506A Recruit, select and induct staff
• BSBMGT502A Manage people performance
Recruitment and Selection
• BSBHR506A Manage recruitment selection and induction process
• BSBHR507A Manage separation/termination
Sales Management
• BSBSLS304A Secure prospect commitment
• BSBSLS305A Support post sale activities
• BSBCMN309A Recommend products and services
Strategic Innovation
• BSBMGT608A Manage innovation and continuous improvement
• BSBMGT609A Manage risk
Strategic Management
• BSBMGT601A Contribute to strategic direction
• BSBMGT602A Contribute to the development and implementation of strategic plans
Strategic Marketing Planning
• BSBMKG601A Develop marketing strategies
• BSBMKG602A Develop a marketing plan
Utilising Business Resources
• BSBCMN404A Develop teams and individuals
• BSBCMN407A Coordinate business resources
Workplace Safety
• BSBMGT505A Ensure a safe workplace
IT Modules
APC MODULES:
Automate processes
- ICAB4225B Automate processes
Business System Analysis 1
- ICAS5102B Establish and maintain client user liaison
- ICAA5151B Gather data to identify business requirements)
Business System Analysis 2
- ICAA5158B Translate business needs into technical requirements
Business System Analysis 3
- ICAP5039B Match IT needs with the strategic direction of the enterprise
- ICAA5035B Research and review hardware technology options for organisations
Business System Design 1
- ICAI5086B Scope implementation requirements
Business System Design 2
- ICAA6157B Develop technical requirements for a business solution
Computer Hardware
- ICAI3021B Connect internal hardware components
- ICAS3234B Care for computer hardware
- ICAS3115B Maintain equipment and software in working order
Database 1 - Design and Build
- ICAB4060B Identify physical database requirements
- ICAB4170B Build a database
Database Administration
- ICAS4125B Monitor and administer a database
- ICAS4108B Complete database back‑up and recovery
Database Design
- ICAA5139B Design a database
Datatbase Maintenance
- ICAS4114B Implement maintenance procedures
- ICAS4113B Identify and resolve common database performance problems
Database Modelling
- ICAA5153B Model data objects
- ICAA5154B Model data processes
Database - Troubleshooting 1
- ICAT4221B Locate equipment, system and software faults
- ICAS4022B Determine and action client computing problems
Database - Troubleshooting 2
- ICAS4106B Action and complete change requests
- ICAS4107B Manage resolution of system faults on a live system
Database System Testing
- ICAT5077B Develop detailed test plan
Development Methodology
- ICAA4233B Determine and apply appropriate development methodologies
Documentation
- ICAD3218B Create user documentation
IT Helpdesk
- ICAS3031B Provide advice to clients
IT Support
- ICAI3110B Implement system software changes
- ICTCC330B Manage customer relationship
IT Workplace and Safety
- BSBCMN106B Follow workplace safety procedures
- ICAU3004B Apply occupational health and safety procedures
- ICAW2001B Work effectively in an IT environment
- ICAW2002B Communicate in the workplace
Operating Systems 1
- ICAU1128B Operate a personal computer
- ICAU2231B Use computer operating system
- ICAU2005B Operate computer hardware
Operating Systems 2
- ICAI3020B Install and optimise operating system software
- ICAI4030B Install software to networked computers
Project Management 1
- PSPPM402B Manage simple projects
- ICAD4043B Develop and present a feasibility report
Project Management 2
- BSBPM505B Manage project quality
- PSPPM502B Manage complex projects
Software Applications 1
- ICAD2012B Design organisational documents using computing packages
- ICAU2006B Operate computing packages
- ICAU2013B Integrate commercial computing packages
Software Applications 2
- ICAU3126B Use advanced features of computer applications
- ICAU3028B Customise packaged software applications for clients
Software review system
- ICAB5071B Review developed software
SQL
- ICAB4136B Use structured query language to create database structures and manipulate data
System Administration
- ICAT3025B Run standard diagnostic tests
- ICAS3024B Provide basic system administration
- ICAU3019B Migrate to new technology
System Implementatioin
- ICAB5074B Monitor the system pilot
- ICAA5050B Develop detailed component specifications from project specifications
System Recovery
- ICAA5056B Prepare disaster recovery and contingency plans
System Security
- ICAS5202B Ensure privacy for users
System solutions
- ICAA5046B Model preferred system solutions
Techincal Documentation
- ICAD4217B Create technical documentation
User Requirements
- ICAA4041B Determine and confirm client business expectations and needs
Work in IT Industry
- BSBCMN304B Contribute to personal skill development and learning
- ICAW4214B Maintain ethical conduct
