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Certificate II in Business BSB20115

This course is an introductory course for students who have never worked in business before and is suitable for school leavers.
BSB20115

 

This course is designed for people who want to find entry level administrative or customer service roles such as:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information and Customer Service Desk Clerk
  • Office Junior

Course Structure

COURSE SUBJECTS
Certificate II in Business (BSB201115)
4 subjects
  • Workplace Communication
  • Working Effectively
  • Workplace Administration
  • Basic WHS

Recognition of Prior Learning (RPL)/Credit Transfer

Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education. A fee is payable for assessing your RPL status. Students may also be eligible for credit transfer for relevant units studied at an Australian Registered Training Organization.

Please check online for our RPL and credit transfer policy

Mode of Study

If you are on a Student Visa, you may study 25% of your course by distance or online.

Please refer here for more information.


Sample Timetable

DAY   DAY 1  DAY 2
07:30 - 09:30  SET^  SET^
09:30 - 12:30      Lecture       Lecture
13:00 - 15:00     Lecture   Lecture 
15:00 - 17:00     SET^  SET^ 

 

NOTE:

  • Timetables may vary slightly from campus to campus.
  • Lectures may be mixed and each student will study a total of 20 timetabled hours per week for each term they are enrolled in.
  • EYES and ASM tutorials are available at the same time on other days.

^SET = Subject Enhancing Tutorial


Assessment

All vocational courses are assessed through a combination of assessment types that may include examinations, essays, reports, group tasks, portfolios and/or presentations.


Entry Requirements

Academic

Successful completion of Australian Year 10 or equivalent at minimum.

English Level Required*

Minimum of 4 weeks of General English at Intermediate level (plus 80% attendance) at APC or at other approved providers or equivalent.

Check your English level here

 

Course Quick Facts



Course Length

12 weeks (approximately 3 months)


Start Dates

2017

10 Jul
31 Jul
21 Aug
11 Sep
2 Oct
23 Oct
13 Nov
4 Dec

2018

22 Jan
12 Feb
5 Mar
26 Mar
16 Apr
7 May
28 May
18 Jun
9 Jul
30 Jul
20 Aug
10 Sept
1 Oct
22 Oct
12 Nov
3 Dec


Fees

Course fees*:
Total: $1,800 per term
Workbook fee: Free to download or $5 per subject for hard copy.
Application fees:
Student visa holders - $250
Other visas holders - $200
* Promotional fees may be applicable from time to time. Please contact us for further details.

Meet some of our teachers

APC Abha Suri Master Trainer Profile.jpg

AbhaVET Assistant Academic Coordinator, VET Master Trainer Business/Management (at APC since 2013)

I love cultural diversity that makes the canvas of this universe so colourful and beautiful. I take pride in great communication skills and a high ability to inspire and motivate individuals and teams to achieve results and grow. I am passionate towards my profession that I call as my higher purpose of life. Nothing gives me more happiness than seeing my students excel in all areas of their lives. 

Industry Experience
  • Transformation Redefined Recruitment Coaching & Consulting
  • Lecturer/ Tutor University of South Australia
  • Corporate Training
Qualifications
  • Master of Arts (1986)
  • Master of Business Administration (1985)
  • Adv Diploma of L&M (2016)
  • Adv Diploma of Marketing and Communication (2016)
  • Bachelor of Education (1995)
  • Doctor of Philosophy (2012)

Brian Hunt.jpg

Brian HTourism/Hospitality/Business/Management/Marketing Trainer (at APC since 2010)

Industry Experience
  • Vocational Trainer
  • University Lecturer
  • Head of People & Operations Management Development − China Brokers Ltd (7 years)
  • Operations and Customer Service Management − QANTAS (11 years)
  • Manager Routes Marketing Services & Products (SE Asia, China & Japan) − QANTAS (4 years)
  • Manager, Passenger Service Marketing & Training (North America) − QANTAS (3 years)
  • Customer Service Manager International − QANTAS (3 years)
Qualifications
  • Master of Business Administration in Business Management (Monash University)
  • Bachelor of Business in Tourism (Southern Cross University)
  • Post-graduate studies: Industrial Law and Labour Relations (The University of Sydney)
  • Advanced Diploma of Management
  • Diploma of Business (Marketing)
  • Diploma of Hospitality (Management)
  • Diploma of Tourism (Operations Management)
  • Certificate IV Training and Assessment

Gail Corrie.jpg

GailBusiness/Management/Human Resources Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
  • Human Resources Manager − Hicksons Lawyers (5 years)
  • Human Resources Consultant (3 years)
  • ESL Teacher
  • Memberships: Australian Legal Practice Management Group NSW (member of Learning & Development Committee), Australian Human Resources Institute (AHRI), Australian Institute of Management (AIM), Australian Industry Group
Qualifications
  • Bachelor of Arts (University of New England)
  • Foundations of Human Resources − Australian Human Resources Institute (Charles Sturt University)
  • Course in OHS Consultation (WorkCover NSW)
  • Certificate IV Training and Assessment
  • Certificate IV in TESOL (CELTA)
  • Cambridge Certificate in English Language Teaching to Adults (CELTA)

Graham Blandy_APC_PhotoShot_20Feb2015_336.jpg

GrahamBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer (10 years)
  • Small business owner (2 years)
  • Marketing Coordinator (2 years)
  • Retail industry (5 years)
Qualifications
  • Bachelor of Commerce Degree (ITC and Law)
  • Diploma of Business
  • Diploma of Management
  • Diploma of Project Management
  • Cert IV in Assessment and Workplace Training
  • Cert IV in Training and Assessment

Jahangir_Picture.jpg

JahangirVET Master Trainer, Management/Accounting/Business/Project Management (at APC since 2016)

A keen passion of mine is learning and motivating other people. As a trainer, my main objective is to stimulate learning interests and heighten critical thinking ability among students. By training at APC, engaging with students from over 90 nationalities, I have an exciting chance to enjoy creative freedom and a very high quality of delivering classes. APC maintains its international reputation through high educational standards, which in turn broadens job prospects for our students. 

Industry Experience
  • Assistant Operations Manager, One stop Property & Accounting Solutions (since 2016)
  • VET Trainer
  • Assistant Accountant
  • Small business owner
  • Retail industry Experience as Assistant Sales manager
Qualifications
  • Certificate IV in Training and Assessment with LLN (TAE40110), HBA, North Sydney, Australia
  • Master of Professional Accounting (Advanced), University of Western Sydney, Australia
  • Bachelor of Arts with Honours in Business Management, Glyndwr University, London, UK
  • Advanced Diploma of Leadership and Management (RPL), FMEDGE Facility Management Training, Australia
  • Advanced Diploma of Accounting FNS60215, Australian Education and Learning Institute
  • Higher National Diploma in Business, Guildhall College, EDEXCEL, London, UK

Susan Stack.jpg

Susan SVET Academic Coordinator (at APC since 2011)

Industry Experience
  • Project Administration BHP, Port Kembla (5 years)
  • International Markets Coordinator Bluescope Steel, Port Kembla (4 years)
  • Member Services Officer (Pillar Administration), Coniston 12 months
Qualifications
  • Bachelor of Commerce (International Business) (UOW)
  • Certificate IV Small Business Management
  • Certificate IV Training and Assessment
  • Graduate Certificate (Business Coaching) (Sydney Business School, UOW)
  • Graduate Certificate (Adult and Vocational Education) (Charles Sturt University)

Eva Busina.jpg

EvaBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
Qualifications
  • Master of Education in Adult Education (UTS)
  • Graduate Diploma in Vocational & Workplace Learning (UTS)
  • Bachelor of Social Science (University of New England)
  • Major in Psychology (UNE)
  • Minor in Sociology (UNE)
  • Diploma of Management
  • Diploma of Marketing
  • Certificate IV IN Training and Assessment
  • Senior First Aid St John