Student Portal Translate

Certificate III in Business BSB30115

This course is designed for people who want to gain employment at a mid level administrative or customer service role.
BSB30115

 

The Certificate III in Business will provide the student with the training needed to work within the office environment in a variety of roles such as:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

The Certificate III in Business will equip students with the skills needed to succeed in business both within Australia and internationally.


Course Structure

COURSE SUBJECTS
Certificate III in Business (BSB20115)
6 subjects
  • Effective Writing
  • Customer Service
  • Advanced Teamwork
  • Resource Management
  • Basic Bookkeeping
  • Fundamentals of WHS

First term subjects are timetabled as 3 face-to-face. Second term subjects are timetabled as 2 face-to-face and 1 online.

Recognition of Prior Learning (RPL)/Credit Transfer

Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education. A fee is payable for assessing your RPL status. Students may also be eligible for credit transfer for relevant units studied at an Australian Registered Training Organisation.

Please check online for our RPL and credit transfer policy

 

Mode of Study

If you are on a Student Visa, you may study 25% of your course by distance or online.

Please refer here for more information.

 


Sample Timetable

Sample only - timetables can vary between campuses

MORNING  DAY 1  DAY 2   EVENING DAY 1 DAY 2
07:30 - 09:30  SET^  SET^   14:00 - 16:00  EYES*  ASM# Tutorial   
09:30 - 12:30      Lecture       Lecture   16:00 - 17:00  SET^  SET^
12:30 - 13:30     SET^ SET^   17:00 - 20:00  Lecture    Lecture
14:00 - 16:00     EYES*  ASM# Tutorial    20:00 - 22:00  SET^  SET^

NOTE:

  • Timetables may vary slightly from campus to campus.
  • Lectures may be mixed and each student will study a total of 20 timetabled hours per week for each 9 week term they are enrolled in.
  • EYES and ASM tutorials are available at the same time on other days.

*EYES = Enhance Your Employability Skills tutorial.

#ASM = Academic Support Material tutorial.

^SET = Subject Enhancing Tutorial


Assessment

All vocational courses are assessed through a combination of assessment types that may include examinations, essays, reports, group tasks, portfolios and/or presentations.


Entry Requirements

Academic

Successful completion of Australian Year 10 or equivalent at minimum.

English Level Required*

Successful completion of 10 weeks of General English at Intermediate level (plus 80% attendance) at APC or at other approved providers or equivalent.

Check your English level here

Course Quick Facts



Course Length

2 terms (approximately 6 months)


Start Dates

2017 

Term 3: 24 Jul to 24 Sep
Term 4: 16 Oct to 17 Dec

2018

Term 1: 05 Feb to 08 Apr
Term 2: 30 Apr to 01 Jul
Term 3: 23 Jul to 23 Sep
Term 4: 15 Oct to 16 Dec


NOTE: *Mid-term intakes apply to Brisbane only.
One term = 12 weeks ( 9 weeks study & 3 weeks course break.
Please note the Christmas / New Year break is 7 weeks).


Fees

Course fees*:
Total: $3,900 ($1,950 per term)
Workbook fee: Free to download or $5 per subject for hard copy.
Application fees:
Student visa holders - $250
Other visas holders - $200
* Promotional fees may be applicable from time to time. Please contact us for further details.

Meet some of our teachers

Eva Busina.jpg

EvaBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
Qualifications
  • Master of Education in Adult Education (UTS)
  • Graduate Diploma in Vocational & Workplace Learning (UTS)
  • Bachelor of Social Science (University of New England)
  • Major in Psychology (UNE)
  • Minor in Sociology (UNE)
  • Diploma of Management
  • Diploma of Marketing
  • Certificate IV IN Training and Assessment
  • Senior First Aid St John

Brian Hunt.jpg

Brian HTourism/Hospitality Trainer (at APC since 2010)

Industry Experience
  • Vocational Trainer
  • University Lecturer
  • Head of People & Operations Management Development − China Brokers Ltd (7 years)
  • Operations and Customer Service Management − QANTAS (11 years)
  • Manager Routes Marketing Services & Products (SE Asia, China & Japan) − QANTAS (4 years)
  • Manager, Passenger Service Marketing & Training (North America) − QANTAS (3 years)
  • Customer Service Manager International − QANTAS (3 years)
Qualifications
  • Master of Business Administration in Business Management (Monash University)
  • Bachelor of Business in Tourism (Southern Cross University)
  • Post-graduate studies: Industrial Law and Labour Relations (The University of Sydney)
  • Advanced Diploma of Management
  • Diploma of Business (Marketing)
  • Diploma of Hospitality (Management)
  • Diploma of Tourism (Operations Management)
  • Certificate IV Training and Assessment

Gail Corrie.jpg

GailBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
  • Human Resources Manager − Hicksons Lawyers (5 years)
  • Human Resources Consultant (3 years)
  • ESL Teacher
  • Memberships: Australian Legal Practice Management Group NSW (member of Learning & Development Committee), Australian Human Resources Institute (AHRI), Australian Institute of Management (AIM), Australian Industry Group
Qualifications
  • Bachelor of Arts (University of New England)
  • Foundations of Human Resources − Australian Human Resources Institute (Charles Sturt University)
  • Course in OHS Consultation (WorkCover NSW)
  • Certificate IV Training and Assessment
  • Certificate IV in TESOL (CELTA)
  • Cambridge Certificate in English Language Teaching to Adults (CELTA)

Susan Stack.jpg

Susan SVET Academic Coordinator (at APC since 2011)

Industry Experience
  • Project Administration BHP, Port Kembla (5 years)
  • International Markets Coordinator Bluescope Steel, Port Kembla (4 years)
  • Member Services Officer (Pillar Administration), Coniston 12 months
Qualifications
  • Bachelor of Commerce (International Business) (UOW)
  • Certificate IV Small Business Management
  • Certificate IV Training and Assessment
  • Graduate Certificate (Business Coaching) (Sydney Business School, UOW)
  • Graduate Certificate (Adult and Vocational Education) (Charles Sturt University)

Graham Blandy_APC_PhotoShot_20Feb2015_336.jpg

GrahamBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer (10 years)
  • Small business owner (2 years)
  • Marketing Coordinator (2 years)
  • Retail industry (5 years)
Qualifications
  • Bachelor of Commerce Degree (ITC and Law)
  • Diploma of Business
  • Diploma of Management
  • Diploma of Project Management
  • Cert IV in Assessment and Workplace Training
  • Cert IV in Training and Assessment

SURI Abha.JPG

AbhaVET Assistant Academic Coordinator, Business/Management trainer (at APC since 2013)

Industry Experience
  • Transformation Redefined Recruitment Coaching & Consulting
  • Lecturer/ Tutor University of South Australia
  • Corporate Training
Qualifications
  • Master of Arts (1986, India)
  • Master of Business Administration (1985, India)
  • Adv Diploma of L&M (2016)
  • Adv Diploma of Marketing and Communication (2016)
  • Bachelor of Education (1995, India)
  • Doctor of Philosophy (2012 India)