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Certificate III in Travel SIT31312

The Certificate III in Travel SIT31312 course has been superseded by Certificate III in SIT30216.  This course is in its transition period.

This course provides skills and knowledge for students to be competent in a range of well-developed international retail travel sales and operational skills.

SIT31312

 

Targeting the practical aspects and employability skills for the travel industry, this program will interest those wishing to work in a:

  • retail travel agency
  • corporate travel agency
  • tour operator
  • cruise company
  • airline

Course Structure

12 subjects 

  • Australian Destinations and Attractions
  • Make Presentations
  • Tourism Office Operations
  • Work Health & Safety 1
  • Customer Service & Sales Techniques
  • Social & Cultural Sensitivity
  • Travel Products
  • Cruise Specialist
  • Normal International Airfares
  • Promotional International Airfares*
  • Galileo Computer Reservations System**
  • International Destinations and Attractions

*Pre-requisite for Promotional International Airfares is successful completion of Normal International Airfares. **Pass mark for Galileo is 80%.

 Recognition of Prior Learning (RPL)/Credit Transfer

Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education. A fee is payable for assessing your RPL status. Students may also be eligible for credit transfer for relevant units studied at an Australian Registered Training Organisation.

Please check online for our RPL and Credit Transfer policy

 

Mode of Study

If you are on a Student Visa, you may study 25% of your course by distance or online.

Please refer here for more information.

 


Sample Timetable

DAY   DAY 1  DAY 2
09:00 - 12:30      Lecture       Lecture
13:15 - 16:00     Lecture  Lecture
   DAY 3  DAY 4 (when applicable) 
14:00 - 16:00     EYES*  #ASM Tutorial 

 

NOTE:

  • Timetables may vary slightly from campus to campus.
  • Lectures may be mixed and each student will study a total of 20 timetabled hours per week for each 9 week term they are enrolled in.
  • EYES and ASM tutorials are available at the same time on other days.

*EYES = Enhance Your Employability Skills tutorial. #ASM = Academic Support Material tutorial.

 


Assessment

All vocational courses are assessed through a combination of assessment types that may include examinations, essays, reports, group tasks, portfolios and/or presentations.


Entry Requirements

Academic

Successful completion of Australian Year 10 or equivalent at minimum.

English Level Required*

Successful completion of 10 weeks of General English at Upper Intermediate level (plus 80% attendance) at APC or at other approved providers or equivalent.

Check your English level here

Course Quick Facts



Course Length

3 terms (approximately 9 months)


Start Dates

Fees

Course fees*:
Total: $5,850 ($1,950 per term)
Workbook fee: Free to download or $5 per subject for hard copy.
Application fees:
Student visa holders - $250
Other visas holders - $200
* Promotional fees may be applicable from time to time. Please contact us for further details.

Meet some of our teachers

Eva Busina.jpg

EvaBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
Qualifications
  • Master of Education in Adult Education (UTS)
  • Graduate Diploma in Vocational & Workplace Learning (UTS)
  • Bachelor of Social Science (University of New England)
  • Major in Psychology (UNE)
  • Minor in Sociology (UNE)
  • Diploma of Management
  • Diploma of Marketing
  • Certificate IV IN Training and Assessment
  • Senior First Aid St John

Brian Hunt.jpg

Brian HTourism/Hospitality Trainer (at APC since 2010)

Industry Experience
  • Vocational Trainer
  • University Lecturer
  • Head of People & Operations Management Development − China Brokers Ltd (7 years)
  • Operations and Customer Service Management − QANTAS (11 years)
  • Manager Routes Marketing Services & Products (SE Asia, China & Japan) − QANTAS (4 years)
  • Manager, Passenger Service Marketing & Training (North America) − QANTAS (3 years)
  • Customer Service Manager International − QANTAS (3 years)
Qualifications
  • Master of Business Administration in Business Management (Monash University)
  • Bachelor of Business in Tourism (Southern Cross University)
  • Post-graduate studies: Industrial Law and Labour Relations (The University of Sydney)
  • Advanced Diploma of Management
  • Diploma of Business (Marketing)
  • Diploma of Hospitality (Management)
  • Diploma of Tourism (Operations Management)
  • Certificate IV Training and Assessment

Gail Corrie.jpg

GailBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
  • Human Resources Manager − Hicksons Lawyers (5 years)
  • Human Resources Consultant (3 years)
  • ESL Teacher
  • Memberships: Australian Legal Practice Management Group NSW (member of Learning & Development Committee), Australian Human Resources Institute (AHRI), Australian Institute of Management (AIM), Australian Industry Group
Qualifications
  • Bachelor of Arts (University of New England)
  • Foundations of Human Resources − Australian Human Resources Institute (Charles Sturt University)
  • Course in OHS Consultation (WorkCover NSW)
  • Certificate IV Training and Assessment
  • Certificate IV in TESOL (CELTA)
  • Cambridge Certificate in English Language Teaching to Adults (CELTA)

Susan Stack.jpg

Susan SVET Academic Coordinator (at APC since 2011)

Industry Experience
  • Project Administration BHP, Port Kembla (5 years)
  • International Markets Coordinator Bluescope Steel, Port Kembla (4 years)
  • Member Services Officer (Pillar Administration), Coniston 12 months
Qualifications
  • Bachelor of Commerce (International Business) (UOW)
  • Certificate IV Small Business Management
  • Certificate IV Training and Assessment
  • Graduate Certificate (Business Coaching) (Sydney Business School, UOW)
  • Graduate Certificate (Adult and Vocational Education) (Charles Sturt University)