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Diploma of Hospitality Management SIT50416

This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.


Work would be undertaken in various hospitality settings, such as:

  • restaurants
  • hotels
  • catering operations
  • motels
  • clubs
  • pubs
  • cafes
  • coffee shops

Course Structure

Diploma of Hospitality Management (SIT50416)
23 subjects
  • Hospitality Industry Information
  • Hospitality Service
  • Work Skills
  • Customer Service Experiences
  • WHS 1 
  • Reception Services
  • Produce Business Documents
  • Visitor Information
  • Make Presentations
  • Hygiene 
  • Finance 1 
  • Human Resource Management 1
  • Food Safety
  • Work Operations
  • Operational Plans
  • Manage Diversity
  • WHS 2 
  • Quality Customer Service
  • Business Relationships
  • Regulatory Requirements
  • Human Resources Management 2
  • Staff Management
  • Finance 2

Recognition of Prior Learning (RPL)/Credit Transfer

Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education. A fee is payable for assessing your RPL status. Students may also be eligible for credit transfer for relevant units studied at an Australian Registered Training Organisation.

Please check online for our RPL and credit transfer policy


Mode of Delivery

All vocational courses are delivered face-to-face and with up to one third (⅓) delivered online. For Hospitality courses students must complete mandatory work-placement of 36 shifts being not less than 144 hours in total, with each shift being a minimum of 4 hours. For our Certificate IV in Communicative TESOL, students must complete mandatory placement (practicum) of 12 hours consisting of class observations and teaching.

Please refer here for more information.


Sample Timetable

DAY   DAY 1  DAY 2
09:00 - 12:30      Lecture       Lecture
13:15 - 16:00     Lecture  Lecture
   DAY 3  DAY 4
14:00 - 16:00     EYES*  #ASM Tutorial 



  • Timetables may vary slightly from campus to campus.
  • Lectures may be mixed and each student will study a total of 20 timetabled hours per week for each 9 week term they are enrolled in.
  • EYES and ASM tutorials are available at the same time on other days.

*EYES = Enhance Your Employability Skills tutorial. #ASM = Academic Support Material tutorial.


All vocational courses are assessed through a combination of assessment types that may include examinations, essays, reports, group tasks, portfolios and/or presentations.

Entry Requirements

Academic Level Required

Successful completion of Australian Year 12 or equivalent at minimum.

English Level Required*

Successful completion of 10 weeks of General English at Upper Intermediate level (plus 80% attendance) at APC or at other approved providers or equivalent.

Check your English level here


Pathways - For Articulations To:

  • Blue Mountains International Hotel Management School (BMIHMS)


    CRICOS Provider No: 00911E

    Established in 1991, the Blue Mountains International Hotel Management School (BMIHMS) has enjoyed remarkable growth. With a placement success matching its growth rate, the School continues its proud tradition of integrity, quality and educational excellence. Today, over 3000 students have studied at the school.
    Of those who have completed their studies, most are presently working in the hospitality industry around the world.

    Pathway Course Number of Credits Approximate Length Credit
    Bachelor of Business - International Hotel and Resort Management 8 Credits up to 6 months course credit
    Bachelor of Business - International Event Management 8 Credits up to 6 months course credit
  • Central Queensland University (CQUniversity)

    cqu_.jpg (1)

    CRICOS Provider No: 00219C

    CQUniversity is one of Australia’s most dynamic universities with a rich cultural diversity. Students earn quality degrees and benefit from increased job opportunities. Courses and programs are modelled on teaching and learning excellence, flexibility and personal service. CQUniversity was awarded the 2005 National Exporter of the Year (Education), the second time that CQUniversity won this prestigious national award.

    Pathway Course Number of Credits Approximate Length Credit
    Bachelor of Hospitality Management 8 Credits up to 1 year course credit
  • Kaplan Business School

    Kaplan - Logo.gif

    CRICOS Provider No: 02426B

    Pathway Course Number of Credits Approximate Length Credit
    Bachelor of Business 8 Credits up to 1 year course credit
    Bachelor of Business (Accounting) 8 Credits up to 1 year course credit
    Bachelor of Business (Human Resources) 8 Credits up to 1 year course credit
    Bachelor of Business (Hospitality and Tourism Management) 8 Credits up to 1 year course credit
  • University of Canberra


    CRICOS Provider No: 00212K

    The University of Canberra (UC) enables learners to study domestically in Canberra, Sydney, Melbourne, Brisbane and the Gold Coast or internationally in Hong Kong, China, Bhutan and Singapore. UC courses not only focus on ensuring graduates are well-versed in the theoretical knowledge of their industry of choice, but also have a strong practical component so that learners are prepared for employment upon completion of their studies.

    Pathway Course Number of Credits Approximate Length Credit
    Bachelor of Hospitality Management 24 Credits up to 1 year course credit
  • University of South Australia (UniSA)


    CRICOS Provider No: 00121B

    The University of South Australia (UniSA) is the largest university in South Australia with over 36,000 undergraduate and postgraduate students on four urban and two regional campuses. As a prominent provider of international education in the state, the university has close working links with industry, the professions, business and government and offers more professional education programs than any university in South Australia. 

    Pathway Course Number of Credits Approximate Length Credit
    Bachelor of Business (Tourism and Event Management) 36 Credits up to 1 year

Course Quick Facts

Course Length

6 terms (approximately 18 months)
This course includes mandatory (unpaid) work placement of minimum 36 shifts in addition to timetabled classes.

Start Dates


05 February

30 April

23 July

15 October


04 February

29 April

22 July

14 October

NOTE: Course and campus availability subject to demand.
One term = 12 weeks (9 weeks study & 3 weeks course break.
Please note the Christmas/New Year break is 7 weeks).


Course fees*: 

Total: $11,700 ($1,950 per term)
Workbook fee: Free to download or $10 per subject for hard copy.
Application fees:
Student visa holders - $250
Other visas holders - $200
* Promotional fees may be applicable from time to time. Please contact us for further details.

Meet some of our teachers

Brian Hunt.jpg

Brian HTourism/Hospitality/Business/Management/Marketing Trainer (at APC since 2010)

Industry Experience
  • Vocational Trainer
  • University Lecturer
  • Head of People & Operations Management Development − China Brokers Ltd (7 years)
  • Operations and Customer Service Management − QANTAS (11 years)
  • Manager Routes Marketing Services & Products (SE Asia, China & Japan) − QANTAS (4 years)
  • Manager, Passenger Service Marketing & Training (North America) − QANTAS (3 years)
  • Customer Service Manager International − QANTAS (3 years)
  • Master of Business Administration in Business Management (Monash University)
  • Bachelor of Business in Tourism (Southern Cross University)
  • Post-graduate studies: Industrial Law and Labour Relations (The University of Sydney)
  • Advanced Diploma of Management
  • Diploma of Business (Marketing)
  • Diploma of Hospitality (Management)
  • Diploma of Tourism (Operations Management)
  • Certificate IV Training and Assessment

Gail Corrie.jpg

GailBusiness/Management/Human Resources Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
  • Human Resources Manager − Hicksons Lawyers (5 years)
  • Human Resources Consultant (3 years)
  • ESL Teacher
  • Memberships: Australian Legal Practice Management Group NSW (member of Learning & Development Committee), Australian Human Resources Institute (AHRI), Australian Institute of Management (AIM), Australian Industry Group
  • Bachelor of Arts (University of New England)
  • Foundations of Human Resources − Australian Human Resources Institute (Charles Sturt University)
  • Course in OHS Consultation (WorkCover NSW)
  • Certificate IV Training and Assessment
  • Certificate IV in TESOL (CELTA)
  • Cambridge Certificate in English Language Teaching to Adults (CELTA)

Susan Stack.jpg

Susan SVET Academic Coordinator (at APC since 2011)

Industry Experience
  • Project Administration BHP, Port Kembla (5 years)
  • International Markets Coordinator Bluescope Steel, Port Kembla (4 years)
  • Member Services Officer (Pillar Administration), Coniston 12 months
  • Bachelor of Commerce (International Business) (UOW)
  • Certificate IV Small Business Management
  • Certificate IV Training and Assessment
  • Graduate Certificate (Business Coaching) (Sydney Business School, UOW)
  • Graduate Certificate (Adult and Vocational Education) (Charles Sturt University)

Eva Busina.jpg

EvaBusiness/Management Trainer (at APC since 2009)

Industry Experience
  • Vocational Trainer
  • Workplace Trainer
  • Master of Education in Adult Education (UTS)
  • Graduate Diploma in Vocational & Workplace Learning (UTS)
  • Bachelor of Social Science (University of New England)
  • Major in Psychology (UNE)
  • Minor in Sociology (UNE)
  • Diploma of Management
  • Diploma of Marketing
  • Certificate IV IN Training and Assessment
  • Senior First Aid St John

Student Spotlight


Cezar Brazil

Occupation: Student
City: Sydney

"Before I come to Australia I was really concerned regarding the educational quality of any of the institutions I had selected as an option for my grades. Nevertheless, considering my experience studying at APC this six months, it is clear for me now that I had made the right choice. Regardless the economy crisis, it is known the market itself is wide opened for every highly skilled professional in their area."