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English for Tourism & Hospitality

This course is designed for learners who wish to work within the travel and tourism or hospitality fields either within Australia or overseas.
Learners need to develop their English skills in order to be able to achieve success in a Vocational course or employment in the areas of Tourism and Hospitality. The course will assist learners to develop some of the background knowledge and skills by giving them opportunities to practise some of the situations and language requirements. This will help them to develop concepts related to Tourism and Hospitality.
Course availability is subject to demand.


Course Structure

By the end of this course, the learner will have increased confidence in giving quality customer service in all aspects of communication in English, including:

  • Hospitality English
  • Travel and Tourism English
  • Conversational Fluency in Interacting with Customers
  • Telephone Interaction and Enquiries
  • Workplace Correspondence
  • Dealing With Complaints
  • Taking Orders
  • Reception Duties
  • Describing, Comparing and Promoting Facilities
  • Attractions and Events
  • Job Hunting Requirements (CVs, cover letters, interview skills and more).

Sample Timetable

Course Availability

  • Morning ETH: Monday – Thursday  9:00 am - 2:45 pm
  • Option Classes: Friday 9:00am – 1:15pm
  • Self Access: Monday – Thursday  2:45 pm - 4:15 pm





Learners will be assessed through relevant tasks related to the content including:

  • Hospitality English
  • Travel and Tourism English
  • Marketing assignment
  • History task
  • Geography task
  • Customs and traditions assignment
  • Jobs in tourism assignment
  • Job search task
  • Write a resume task
  • City tour task
  • Where to stay task
  • Tourism changes culture assignment
  • Roleplays and scenarios

Entry Requirements

Entry Requirements Students should be eligible for entry to an Upper Intermediate General English level.

Check your English level here

APC is a NEAS Quality Endorsed College.

Course Quick Facts

Course Length

Student Visa: 1 to 52 weeks
Working Holiday: 1 to 17 weeks
Tourist Visa: 1 to 12 weeks

Start Dates

Please contact the College for more information about start dates.


Student Visa Holders Application Fee $ 200
Material Fee + Textbook $ 90 (per level)
Tuition Fee $ 345 (per week)
Textbook Fee $ 80 (each new level)
Non Student Visa Holders Application Fee $ 100
Material Fee + Textbook $ 90 (first level)
Tuition Fee $ 300 (per week)
Textbook Fee $ 80 (each new level)

Student Spotlight


Ivana Czech Republic

Ivana is a professional movie director and producer from the Czech Republic. She has worked with a high number of prestigious Czech companies. Besides her main work in film, she is a model, editorial writer, photographer and radio hostess.

Course: English for Academic Purposes
Occupation: Movie Director and Producer
City: Sydney

"I prefer this school, because it helped me to get a good IELTS score last year. I got IELTS 7.0 after 6 months of studies."

Paula Ribas Demarco.JPG

Paula Brazil

“I am a Brazilian student, 25 years old. I have been studying at Australian Pacific College for over four months. I really appreciate my time at APC. I’m grateful for the opportunity to study English in this college.”

Course: General English
Occupation: Student
City: Sydney

“I am very satisfied with my choice to study English at Australian Pacific College. The teachers at APC are helpful and friendly. Being part of this campus is a great experience. I can feel my English getting better every day. I would surely recommend this course.”

Viviana Toniolo.JPG

Viviana Italy

“English grammar lessons on comprehension of a text, reading, listening, writing and speaking tasks.”

Course: Exam Preparation
Occupation: Student

“I am a student from Italy and I’ve been studying at Australian Pacific College for almost a year. The reason why I chose this college is because I had great feedback from a dear friend who studied here. The environment really encourages students to improve their skills. The teachers are competent and make you feel welcomed. It’s a good opportunity for me to stay in the country, improve my English and make new friends.”