ENGLISH COURSES

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ENGLISH FOR TOURISM & HOSPITALITY 065221E

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ETH

This course is designed for candidates who wish to work within the travel and tourism or hospitality fields either within Australia or overseas.

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Students need to develop their English skills in order to be able
to achieve success in a Vocational course or employment in the
areas of Tourism and Hospitality.
The course will assist students to develop some of the background
knowledge and skills by giving them opportunities to practice some
of the situations and language requirements. This will help them to
develop concepts related to Tourism and Hospitality.

ETH

Course Objectives

By the end of this course, the candidate will have increased confidence in giving quality customer service in all aspects of communication in English, including;
  • Hospitality English
  • Travel and Tourism English
  • Conversational Fluency in Interacting with Customers
  • Telephone Interaction and Enquiries
  • Workplace Correspondence
  • Dealing With Complaints
  • Taking Orders
  • Reception Duties
  • Describing, Comparing and Promoting Facilities
  • Attractions and Events
  • Job Hunting Requirements (CVs, cover letters, interview skills and more).

ETH

Assessment

Students will be assessed through relevant tasks related to the content including
  • Marketing assignment
  • History task
  • Geography task
  • Customs and traditions assignment
  • Jobs in tourism assignment
  • Job search task
  • Write your resume task
  • City tour task
  • Where to stay task
  • Tourism changes culture assignment
  • Roleplays and scenarios

ETH

Entry Requirements

Upper Intermediate to Advanced levels.


For a free assessment of your level of English please go to: www.apc.edu.au/pat


Course Length

Student Visa:1 to 52 weeks
Working Holiday: 1 to 17 weeks
Tourist Visa:1 to 12 weeks

ETH

Start Dates




Please contact the College for more information about start dates.

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Application Fee$ 200
Material Fee + Textbook$ 90 (per level)
Tuition Fee$ 345 (per week)
Textbook Fee$ 80 (each new level)
STUDENT VISA HOLDER - ETH
DescriptionFees (AUD$)
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Application Fee$ 100
Material Fee + Textbook$ 90 (first level)
Tuition Fee$ 300 (per week)
Textbook Fee$ 80 (each new level)
NON STUDENT VISA HOLDER - ETH
DescriptionFees (AUD$)
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TUITION FEES INCLUDE
  • FREE Internet access.
  • FREE Option Classes: Conversation Class, Media Club, Writers' Workshop and Exam Preparation.
OTHER TERMS & CONDITIONS:
  • Overseas Health Care Cover (OSHC) fees applicable for Student Visa holders only - please enquire.
  • Subject to class & level availability
  • Course & course fee subject to change without notice

Contact us to enquire about our Current Specials

ETH

Locations

English for Tourism & Hospitality morning Course is available at the City campus only.

ETH

Course availability

  • Morning ETH: 9:00 - 1:15 p.m
  • Option Classes: 2:15 - 3:15 p.m
  • Self Access: 3:15 - 4:15 p.m

Sample Timetable

Time Monday Tuesday Wednesday Thursday Friday
9:00 Test: review of previous week’s work Design an airport layout and facilities incorporating activities to do during stopovers or waiting time.  Include staffing needs Group discussion related to research results from yesterday’s CALL lesson Behind the News (BTN) Language knowledge: responding politely to questions and requests related to airport facilities
10:00

Introduce theme: Airport departures

Use a plan of Sydney airport to give directions from one place to another e.g. from check-in to boarding
Language skills: Listening to and identifying main ideas in airport dialogues Writing a report-  review of schema then students write report related to busiest airports Leave for excursion/site visit to Sydney International terminal Language skills and knowledge review lesson
11:00Break
11:15 Give the students some scenarios related to various possible incidents at an airport and ask them to discuss solutions Language skills: reading related to air passenger rights

Guest speaker- local tourism professional.  Question and answer panel

Site visit to Sydney International terminal

Set up an airport simulation with students acting a staff and invite a General English class to act as passengers

12:15 The students choose one scenario and write an email to their boss explaining what happened CALL (Computer Assisted Language Learning): research related to major international airports
13:15Break
14:15 to 15:15 OPTION CLASSES. Students choose one option and attend the same class all week
Conversation class (Beginners to Pre-Intermediate)
Conversation class (Intermediate to Advanced)
Media Club
Writers' Workshop (Beginners to Pre Intermediate)
Writers' Workshop (Intermediate to Advanced- includes Business English)
Self Access Option (includes Assisted Self Access, Singing Club and CALL)
15:15 to 16:15 Computer Assisted Language Learning (CALL), email, internet

SAMPLE EVENING TIMETABLE

Time Monday Tuesday Wednesday Thursday Friday
9:00 Weekly Test- review of lexis, functions and skills from previous unit CALL (Computer Assisted Language Learning) Language software or internet tasks
10:00 Theme:
Family and Friends
Survey Skills:
Listening and speaking, key words and information
Dictagloss:
Text reconstruction
Grammar focus:
Reference items, pronouns
11:00Break
11:15 Function Practice: Asking for and giving Information Dictagloss:
Text reconstruction
Grammar focus:
Reference items, pronouns
12:15 Lexical Areas:
Occupations, Nationalities, Numbers
Dictagloss:
Text reconstruction Grammar focus: Reference items, pronouns
13:15Break
14:15 to 15:15 OPTION CLASSES. Students choose one option and attend the same class all week
Conversation class (Beginners to Pre-Intermediate)
Conversation class (Intermediate to Advanced)
Media Club
Writers' Workshop (Beginners to Pre Intermediate)
Writers' Workshop (Intermediate to Advanced- includes Business English)
Self Access Option (includes Assisted Self Access, Singing Club and CALL)
15:15 to 16:15 Computer Assisted Language Learning (CALL), email, internet