COURSE OVERVIEW COURSE OBJECTIVES ASSESSMENT ENTRY REQUIREMENTS / COURSE LENGTH

ETH

This course is designed for candidates who wish to work within the travel and tourism or hospitality fields either within Australia or overseas.

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Students need to develop their English skills in order to be able
to achieve success in a Vocational course or employment in the
areas of Tourism and Hospitality.
The course will assist students to develop some of the background
knowledge and skills by giving them opportunities to practice some
of the situations and language requirements. This will help them to
develop concepts related to Tourism and Hospitality.

ETH

Course Objectives

By the end of this course, the candidate will have increased confidence in giving quality customer service in all aspects of communication in English, including;

Hospitality English
Travel and Tourism English
Conversational Fluency in Interacting with Customers
Telephone Interaction and Enquiries
Workplace Correspondence
Dealing With Complaints
Taking Orders
Reception Duties
Describing, Comparing and Promoting Facilities
Attractions and Events
Job Hunting Requirements (CVs, cover letters, interview skills and more).

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Assessment

Students will be assessed through relevant tasks related to the content including

Marketing assignment
History task
Geography task
Customs and traditions assignment
Jobs in tourism assignment
Job search task
Write your resume task
City tour task
Where to stay task
Tourism changes culture assignment
Roleplays and scenarios

ETH

Entry Requirements

Upper Intermediate to Advanced levels.

For a free assessment of your level of English please go to: www.apc.edu.au/pat

Course Length

Student Visa:	1 to 52 weeks
Working Holiday:	1 to 17 weeks
Tourist Visa:	1 to 12 weeks

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Start Dates

Please contact the College for more information about start dates.

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STUDENT VISA HOLDER - ETH
Description	Fees (AUD$)
Application Fee	$ 200
Material Fee	$ 70 (per level)
Tuition Fee	$ 345 (per week)
Textbook Fee	$ 60 (each new level)
Click here for other applicable fees

NON STUDENT VISA HOLDER - ETH
Description	Fees (AUD$)
Application Fee	$ 100
Material Fee	$ 70 (first level)
Tuition Fee	$ 300 (per week)
Textbook Fee	$ 60 (each new level)
Click here for other applicable fees

TUITION FEES INCLUDE

FREE Internet access.
FREE Option Classes: Conversation Class, Media Club, Writers' Workshop and Exam Preparation.

OTHER TERMS & CONDITIONS:

Overseas Health Care Cover (OSHC) fees applicable for Student Visa holders only - please enquire.
Subject to class & level availability
Course & course fee subject to change without notice

Contact us to enquire about our Current Specials

ETH

Locations

English for Tourism & Hospitality morning Course is available at the City campus only.

COURSE AVAILABILITY SAMPLE TIMETABLE

ETH

Course availability

Morning ETH: 9:00 - 1:15 p.m
Option Classes: 2:15 - 3:15 p.m
Self Access: 3:15 - 4:15 p.m

Sample Timetable

Time	Monday	Tuesday	Wednesday	Thursday	Friday
9:00	Test: review of previous week’s work	Design an airport layout and facilities incorporating activities to do during stopovers or waiting time. Include staffing needs	Group discussion related to research results from yesterday’s CALL lesson	BTN	Language knowledge: responding politely to questions and requests related to airport facilities
10:00	Introduce theme: Airport departures Use a plan of Sydney airport to give directions from one place to another e.g. from check-in to boarding	Language skills: Listening to and identifying main ideas in airport dialogues	Writing a report- review of schema then students write report related to busiest airports	Leave for excursion/site visit to Sydney International terminal	Language skills and knowledge review lesson
11:00	Break
11:15	Give the students some scenarios related to various possible incidents at an airport and ask them to discuss solutions	Language skills: reading related to air passenger rights	Guest speaker- local tourism professional. Question and answer panel	Site visit to Sydney International terminal	Set up an airport simulation with students acting a staff and invite a General English class to act as passengers
12:15	The students choose one scenario and write an email to their boss explaining what happened	CALL: research related to major international airports
13:15	Break
14:15 to 15:15	OPTION CLASSES. Students choose one option and attend the same class all week Conversation class (Beginners to Pre-Intermediate) Conversation class (Intermediate to Advanced) Media Club Writers' Workshop (Beginners to Pre Intermediate) Writers' Workshop (Intermediate to Advanced- includes Business English) Self Access Option (includes Assisted Self Access, Singing Club and CALL)
15:15 to 16:15	Computer Assisted Language Learning (CALL), email, internet

SAMPLE EVENING TIMETABLE

Time	Monday	Tuesday
9:00	Weekly Test- review of lexis, functions and skills from previous unit	CALL (Computer Assisted Language Learning) Language software or internet tasks
10:00	Theme: Family and Friends Survey Skills: Listening and speaking, key words and information	Dictagloss: Text reconstruction Grammar focus: Reference items, pronouns
11:00	Break
11:15	Function Practice: Asking for and giving Information	Dictagloss: Text reconstruction Grammar focus: Reference items, pronouns
12:15	Lexical Areas: Occupations, Nationalities, Numbers	Dictagloss: Text reconstruction Grammar focus: Reference items, pronouns
13:15	Break
14:15 to 15:15	OPTION CLASSES. Students choose one option and attend the same class all week Conversation class (Beginners to Pre-Intermediate) Conversation class (Intermediate to Advanced) Media Club Writers' Workshop (Beginners to Pre Intermediate) Writers' Workshop (Intermediate to Advanced- includes Business English) Self Access Option (includes Assisted Self Access, Singing Club and CALL)
15:15 to 16:15	Computer Assisted Language Learning (CALL), email, internet

ENGLISH COURSES

ENGLISH FOR TOURISM & HOSPITALITY 065221E

ETH