This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
It is designed for students who are seeking to gain an
understanding of business fundamentals within the
Australian context and who may be interested in gaining
employment at an entry level administrative or customer
service role.
Employability Skills
The following table contains a summary of the employability
skills for this qualification. This table should be interpreted in
conjunction with the detailed requirements of each unit of
competency packaged in this qualification. The outcomes
described here are broad industry requirements that may
vary depending on the packaging options.
Click here to view the table
skills for this qualification. This table should be interpreted in
conjunction with the detailed requirements of each unit of
competency packaged in this qualification. The outcomes
described here are broad industry requirements that may
vary depending on the packaging options.
This Certificate II in Business will provide the student with the training needed to work within the office environment in a variety of roles such as:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information and Customer Service Desk Clerk
- Office Junior
