| Communication |
- communicating verbally with others in negotiation, training and questioning
- writing a range of simple documentation and communications
|
| Teamwork |
- completing individual tasks to support team goals
- conveying workplace procedures and work instructions to team members
|
| Problem solving |
- resolving issues and conflicts with team members
- using manuals and other documentation to overcome problems with information technology or other office equipment
|
| Initiative and enterprise |
- demonstrating individual responsibility for completing tasks
- suggesting improvements to support the development of improved work practices and team effectiveness
|
| Planning and organising |
- contributing to planning processes with team members to meet expected outcomes
- gathering, organising and applying workplace information for the organisation's work processes and information systems
|
| Deliver Customer Service |
|