This unit covers general Occupational Health and Safety requirements in business organisations and is relevant for employees working under direct supervision with no responsibilities for other people. The unit is based on Generic Competency A in the National Guidelines for Integrating Occupational Health and Safety Competencies into National Industry Competency Standards [NOHSC:7025 (1998) 2nd edition].

This unit defines the competency required to work effectively within the IT environment of an organisation by researching and assembling information about the organisation’s IT systems, equipment, software, policies and governance arrangements.

This unit defines the competency required to provide limited client support through verbal and non-verbal communication and to effectively communicate with colleagues.