The following table contains a summary of the employability
skills required by the tourism industry for this qualification.
The employability skills facets described here are broad
industry requirements that may vary depending on
qualification packaging options.

Individuals with this qualification are able to work in any sector of the tourism industry as a senior departmental manager, manager or owner–operator of any style of small tourism business. Some managers at this level will specialise in certain fields; in the tourism industry personnel tend to specialise in operational functions or marketing and product development roles.
Possible job titles include:

• Visitor Information Centre Manager
• Operations Manager
• Manager - Tour Operations
• Inbound Groups Manager
• Reservations Manager or Call Centre Manager
• Retail Travel Agency Manager
• Visitor Information Centre Manager
• Director (owner–operator small tourism business)
• Manager (owner–operator small tourism business)
• Sales Manager
• Marketing Manager
• Product Manager
• Tourism Manager
• Inbound Sales Manager

Academic Level Required
Australian Year 12 equivalent or higher

English Level Required*
Successful completion of the entry requirements for Upper
Intermediate level at APC or IELTS (International English
Language Testing System) proficiency level of 5.5
(minimum 5.0 in writing) or above.

* For a free assessment of your level of English please go to:

Course Length

Duration: 1 year

Semester :

2 terms per semester 6 months per semester 2 semester per year

Term:

12 weeks per term 4 terms per year 3 subjects (modules) per term

COURSE CONTENT AND STRUCTURE

COURSE	SUBJECTS
Diploma of Tourism (SIT50107) [069166G] 14 Subjects	Australian Destinations and Attractions
	Business Management
	Business Relationships
	Customer Service and Sales Techniques
	Finance
	Galileo Computer Reservations System
	Human Resource Management
	International Destinations and Attractions
	Make Presentations
	Normal International Airfares
	OH&S
	Promotional International Airfares
	Tourism Office Operations
	Travel Products

* Please click on the subject name for more information

RPL/Credit Transfer

Recognition of Prior Learning (RPL)/Credit Transfer (From Australian Registered Training Organisations Only)

Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education.
A fee is payable for assessing your RPL status.
Please check online at http://apc.edu.au/pdfs/policies/RPL_and_credit_transfer_policy.pdf for our RPL and credit transfer policy.

Mode of Study

If you are on a Student Visa, you may study by distance or online up to 25% of the course in any Study Period.
Please refer here for more information:
http://apc.edu.au/pdfs/policies/Online_and_Distance_Delivery_Policy.pdf

Term Dates

Year	Term 1	Term 2	Term 3	Term 4
2011	07 February to 08 April	02 May to 01 July	25 July to 23 September	17 October to 16 December
2012	06 February to 06 April	30 April to 29 June	23 July to 21 September	15 October to 14 December

TUITION FEES INCLUDE

• FREE Internet access.

OTHER TERMS & CONDITIONS:

• Overseas Health Care Cover (OSHC) fees applicable for Student Visa holders only - please enquire.
• Subject to class & level availability
• Course & course fee subject to change without notice
• Special conditions apply for applicants under the age of 18.