This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Employability Skills
skills for this qualification. This table should be interpreted in
conjunction with the detailed requirements of each unit of
competency packaged in this qualification. The outcomes
described here are broad industry requirements that may
vary depending on the packaging options.
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
- Typist
- Word Processing Operator





