Diploma of Hospitality Management (SIT50422)
Hospitality course outline
- Hospitality Industry Information
- Hospitality Service
- Hospitality Products
- Social and Cultural Sensitivity
- Reception Services
- Porter Services
- Visitor Information
- WHS 1
- Hotel Booking Systems
- Customer Service & Sales Techniques
- Workplace Coaching
- Hygiene Practices for Hospitality Services
- Manage Budgets
- Human Resource Management
- WHS 2
- Staff Management
- Business Relationships
- Customer Service Management
- Event Management
- Work Operations
- Managing Risk
Recognition of Prior Learning (RPL)/Credit Transfer
Students may be eligible to obtain credits for individual modules as a result of experience gained in employment in the relevant business fields or from previous training or education. A fee is payable for assessing your RPL status. Students may also be eligible for credit transfer for relevant units studied at an Australian Registered Training Organisation.
Please see College Policies for the Recognition of Prior Learning (RPL)/Credit Transfer Policy.
Mode of Delivery:
Student visa holders: Full-time study delivered face-to-face with up to one third (⅓) online.
Domestic students (and other visas): Full-time/part-time study options delivered face-to-face, online and/or blended.
For Hospitality courses students must complete mandatory work-placement of 36 shifts being not less than 144 hours in total, with each shift being a minimum of 4 hours.
Recognition of Prior Learning