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Student Support

Student Care is the first contact point for all student enquiries.
The friendly and helpful Student Care staff can assist students with advice and information about their course, their attendance, their results and student activities.
They can also tell you where to go to for medical, dental or legal advice.

Meet and Greet

APC offers an Airport Pick Up Service to help with your arrival in Australia. One of the APC staff will meet you at the airport and take you to your accommodation. All you have to do is let us know your flight arrival time.
Contact us for details of the fee for this service.

Visa Application

You need a student visa if you wish to study in Australia for over 3 months. If your intended stay in Australia is 3 months or less you may apply for a short stay visa. For periods of study greater than 3 months a Student (Temporary) Visa is required by non-Australian residents and is granted only if they enrol in a registered, full-time course in Australia. All courses for international students, and the Australian education and training institutions that offer them, must be registered with the Australian Government. Generally, an international student is issued with a multiple entry visa for the duration of their study course in Australia. This allows you to travel back and forth to Australia within the period for which it has been granted. Members of your immediate family (spouse and unmarried dependent children under 18 years of age) may accompany you to Australia and will be considered in the same visa class as yourself. If you wish to extend your stay in Australia for further study you will need to lodge an application for a further visa.

For more detailed, accurate and up-to-date information on student visas and visa requirements please check the link bellow:

Job Assistance Service

APC cares about your experience in Australia. We understand that finding a job in another country can be scary and difficult, so we want to help you. APC’s Job Assistance Service (JAS) aims to assist students seeking part-time or casual work (up to maximum 40 hours per fortnight).

What will job assistance help me with?

  • How to approach employers in applying for jobs
  • Providing a Curriculum Vitae (CV) template that can be easily adapted to specific jobs
  • Providing a cover letter template
  • Providing two tailored CVs and cover letters specifically for jobs in the hospitality and retail industries
  • Providing key information and tips on job hunting
  • Providing a monthly workshop for interview skills and techniques
  • Providing option classes to enhance your employability skills (EYES)

DoWnload JAS flyer

*Priority given to new and recently (within 4 to 6 weeks) arrived students.


Internship Opportunity for APC, APTT, EU students

About this opportunity

APC has a unique and exciting opportunity for some students to gain valuable Australian work experience in the fields of Student Services (Customer Service/Front desk) and IT Support. The successful applicants will be selected to undertake an unpaid work experience internship program in the successful department (10-15 hours per week, Monday to Friday for 8-12 weeks). By the end of the program you will have had valuable experience working in an Australian company in an office environment and will receive a written reference letter and a certificate of completion.

Entry requirements

  1. Current APC, APTT and EU students* only (currently enrolled or completed within the last 3 months)
  2. Upper-Intermediate or higher level of English
  3. Satisfactorily meeting all course progress and/or attendance requirements

* (APC) Australian Pacific College, (EU) English Unlimited, (APTT) Australian Pacific Travel & Tourism 


If you would like to apply for the position, please fill in an Internship Application Form, attach your resume and submit by the application close date to Late applications will be processed in the next internship application period.

NOTE: Shortlisted applicants will be interviewed and only successful applicants will be given an internship.

Application process

Applications close at the end of week 4 of each vocational term. Please, refer to our student calendar for dates or enquire at student care.

Student Service Program

Suited to students with an interest in customer service and communication, this internship program will give you experience in communicating with students across a variety of platforms. Activities may include direct student announcements, assisting to deliver student orientation programs, assisting to organise, run and document a student activity.

IT Support Program

Suited to students with an interest in the field of IT, this internship will give you experience in IT help-desk procedures as well as procedures for testing of software applications and in-house software development.

Download Internship application form

Student Counselling

Our experienced welfare staff, academic management staff and teachers will assist students with educational matters or any enquiries they may have.
Students are encouraged to make an appointment with APC welfare staff if they require services such as:

  • Academic counselling
  • Welfare counselling
  • Grievances procedures
  • Work placement
  • Further studies placement

Contact Student Care

Our friendly Student Care Team are ready to assist you. You can reach us by

PhoneTelephoning during the times listed below
In Person In person at one of our campuses during the times listed below
e-mail Filling out a contact form any time and we will get back to you as soon as we can

Is it urgent? Contact us via our online feedback forms below.

undefined If you are in an emergency and require the assistance of the Police, an Ambulance or the Fire Department please contact 000 (or 112 from a mobile telephone).

  • Ground Floor, 189 Kent St, Sydney CBD (NSW)
    Ph. (61 2) 9251 7000 
    Hours: 8:30AM to 6:30PM Mon-Fri
  • Level 3, 123 Clarence St, Sydney CBD (NSW)
    Ph. (61 2) 9262 3222 
    Hours: 8.30AM to 5.00PM Mon-Fri
  • Level 5, 37 York St, Sydney CBD (NSW) 
    Ph. (61 2) 9279 2122
    Hours: 8.30AM to 5.00PM Mon-Fri
  • 100 Ebley St, Bondi Junction (NSW) 
    Ph. (61 2) 9389 9755
    Hours: 8.30AM to 5.00PM Mon-Fri
  • G48-52 Sydney Rd, Manly (NSW) 
    Ph. (61 2) 9976 2122
    Hours: 11.00AM to 1.00PM  2.00PM - 4.00PM Mon-Fri
  • Level 9, 138 Albert St, Brisbane (QLD) 
    Ph. (61 7) 3003 0088
    Hours: 8.30AM to 5.00PM Mon-Fri 
  • Level 3, 9 Beach Rd, Surfers Paradise (QLD) 
    Ph. (61 7) 3003 0088
    Hours: 8.30AM to 5.00PM Mon-Fri
  • Level 4, 398 Lonsdale St, Melbourne (VIC) 
    Ph. (61 3) 8689 5500
    Hours: 8.30AM to 5.00PM Mon-Fri